>> Download/View Resume in PDF Format

 

OBJECTIVE

A position related to new media that utilizes my current skills while building new ones.

SUMMARY OF QUALIFICATIONS

Ability to analyze situation to efficiently find best solution.
Excellent communication skills with customers and co-workers.
Quick learning curve on both Windows and Mac operating systems.
Strong problem solving skills and desire to resolve challenges.
Demonstrated ability to produce a wide variety of electronic products.

RELATED WORK EXPERIENCE

Technology Manager, TRI Leadership Resources, 1/04 to present.
Responsible for providing electronic tools that advance communication, processes, and
outcomes through various online and print resources such as web sites, registration and
reporting systems, logos, newsletters, convention screen shows, and stage banners.

Technology Support Technician, Assist-2-Sell Corporate Office, 5/05 to 7/06.
Provided second-tier telephone support for franchisee e-mail and proprietary software
installation, training, and ongoing assistance. Researched advanced errors and bugs in
conjunction with program developers and franchise staff to find appropriate resolutions.

PROGRAM KNOWLEDGE

Adobe Photoshop, Illustrator, InDesign
Macromedia Dreamweaver, Flash
Microsoft Word, Excel, Access, PowerPoint, OneNote, Outlook

EDUCATION

Johnson & Wales University
Computer Graphics & New Media
9/06 — 5/09 anticipated graduation

University of Nevada, Reno
Information Systems
8/03 — 5/06 transfer

HONORS AND ACTIVITIES

Future Business Leaders of America — Phi Beta Lambda, National President and Board of
Directors Representative, 2006-07; other various offices; membership since 2000.

Nevada Commission for National and Community Service, Board Commissioner, 2003-06.